Winter storage ❄️

We recommend taking good care of the collars, especially outside of the season. There are several things you can do to help the collar last longer. Here's a checklist you can follow before storing the collars for the season:

1. Clean the collars💧

Use a cloth, lukewarm water, and mild soap. Avoid using chemicals or solvents that may damage the devices.

 

2. Check for damage🕵️

Inspect the collars and check for any damage to the rubber band and solar panel. Damage to the solar panel can affect the ability to charge outdoors.

3. Charge the collars⚡

Charging the collars before winter storage is important to preserve battery capacity over the years. We recommend charging them to 70% or more. Avoid storing the collar with an empty battery, as this can reduce battery life. Only use recommended charging equipment to avoid overheating or damage to the batteries. Use a USB A adapter with a minimum of 1 A and a maximum of 2.4 A power.

 

4. Turn off the collar🔴

Hold and press the button on the back of the collar until it lights up red. This means the collar is turned off.

5. Store the collars dry☀️

The collars should be stored dry, at room temperature, and in normal humidity. Avoid extreme temperatures and humidity to prevent damage and corrosion.

Last Updated 3/20/2025